1. General Provisions
Please read this Agreement carefully. The Company may from time to time change this Agreement, so please check back periodically. We will alert you to any changes to this Agreement by changing the “last updated” date at the top of this Agreement. These changes become effective immediately upon publication on the Website, and you waive specific notice of any changes to the Agreement by continuing to use and access this Website. You are deemed to have accepted any changes to any revised Agreement by your continued use of our Website after the revised Agreement is posted. If you do not agree with our policies and practices, your choice is not to use this Website.
2. Collection of Personal Information
We collect a variety of information from you when you visit our Website, make purchases, or engage with us on social media. By accepting this Agreement, you are consenting to our collection of the data described below, to our use of the data, to the processing of said data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information that we collect may include the following:
Personal Data: Personal Data is information that can be used to identify you specifically, which may include your name, mailing and/or billing address, email address, telephone number, or gender. You consent to giving this information by providing it to us voluntarily on our Website or any mobile application. You provide this information when you make a purchase from our Website, subscribe to our newsletter, or contact us with questions. Your decision to disclose this Personal Data is entirely voluntary and you are under no obligation to provide this information. However, your refusal may prevent you from making purchases from our Website.
Financial Data: In order to process your orders from our Website, we collect the following Financial Data from you: billing information, credit card number, and contact information. We collect this information in order to allow you to purchase products from our Website. We store limited financial data, and most financial data is transferred to our payment processor.
Derivative Data: Derivative Data is information that our servers automatically collect about you when you access our Website. To ensure proper use of the Website, we collect the following information from you: your IP address, time and date of visit, browser and operating system information, and referring/exit pages. Please be advised that if you are using a mobile application, our servers may also collect information about your device name, your phone number, and country of origin.
Mobile Device Data: If you access our Website via a mobile device or mobile application, our servers may collect non-personal information from your mobile device, such as the device ID, model and manufacturer, and geographic location.
3. Use of Information
The Company may use your email to deliver our newsletter, as well as for other promotional purposes. Email messages we send you may contain codes that enable our database to track your usage of the emails, including whether the email was opened and what links were accessed. You may indicate your preference to opt-out of receiving promotional communications by following the unsubscribe instructions provided in the email you received or by contacting us directly at firstname.lastname@example.org. You acknowledge that it may take up to ten (10) days for us to process an opt-out request. Please note that you are unable to opt-out of receiving transactional emails related to your account with us or any orders you have placed.
Your information allows us to offer you certain products, including the use of our Website to fulfill our obligations to you, to customize your interaction with us, and allows us to suggest other products that may interest you. To the extent we store and process your data, we do so solely to serve our legitimate business interests. We may use the information and data described herein to: create an account, deliver products purchased by you, correspond, process payments or refunds, contact you about products you may be interested in, engage via social media, email you a newsletter or other important updates, deliver targeted advertising, request feedback, resolve disputes and troubleshoot problems, prevent fraudulent activity, and analyze trends.
4. Information Sharing
The Company will only share your personal information with third parties only in the ways described herein or as necessary to comply with any legal obligations to protect your interests or the vital interests of others or the Company. We do not sell your personal information to third parties and we do not authorize the collection of our users’ personally identifiable information by any third parties for the third parties' use. We may share your personal information with third-party processors as needed to serve our legitimate business interests. These interests may include: to prevent fraud and avoid credit risks, email delivery, customer service, maintain insurance coverage, obtain financial or legal advice, to defend against any legal claims, or other general business analytics.
We may share your personal information with our affiliates who promote our products for a commission fee. We do require our affiliates to honor this Agreement and are strictly not allowed to spam you and must disclose that they are an affiliate for us.
The Company follows generally accepted industry standards to protect the personal information you have submitted to us, both during transmission and upon receipt. Please be advised that no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security. In the event of a data breach, you will be notified via the email address provided within 72 hours.
6. Cookies and Tracking Technology
8. Information Processing
We generally do not process your personal information in-house and instead provide it to third-party processors for processing. When you make a purchase, the third-party processor (i.e. Shopify, PayPal, etc.) will take your information, process the payment and remit the funds to us. We may process your personal information internally occasionally in order to conduct our legitimate business interests. We may process the following data: personal contact information associated with your account, data about your usage of the Website, data you provide to us in the course of using our services, data that you post on our Website, data that you submit to us when making an inquiry via email, data relating to your purchase, and any other data identified in this Agreement used for the purposes of complying with the Company’s obligations or to protect the vital interests of you or any other person.
9. Data Retention
We retain personal information as long as it is needed to conduct our legitimate business purposes or comply with legal obligations, or until you request for us to delete your data. We will retain certain personal information indefinitely solely for the purpose of maintaining your account. Data that we gather for analyzing trends will not be kept for longer than necessary. Data that is no longer needed will be permanently deleted. You may request that we delete your data at any time by contacting us via email at email@example.com. Please note that we cannot control the retention policies of third parties, and if you wish to have any third parties delete that data, you will need to contact them directly.
We do not intentionally gather personal information from users or visitors under the age of sixteen (16) years old. This Website is not designed for use by children under the age of 16, and we do not knowingly solicit personal information from anyone under the age of 16. If you are under the age of 16, do not access or use our Website or related products. If a child under the age of 16 submits personal information to us and we learn that the personal information is the information of a child under 16, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 16, please contact us at firstname.lastname@example.org.